Shipping Policy

Shipping Within Australia

CC Crystal Farm currently ships within Australia only. All orders are shipped via Australia Post.

Shipping Rates

• Free shipping on orders of A$79 or more.

• A flat shipping fee of A$10 applies to orders under A$79.

Order Processing

Orders are generally processed and dispatched within 1 business day (Monday to Friday), excluding public holidays.

Delivery Times

Standard delivery generally takes 2–7 business days after dispatch. Delivery to regional or remote areas may take longer.

Delivery times are estimates and may vary due to Australia Post operations or unforeseen delays.

Packaging

All crystals are carefully packed with protective materials to help ensure they arrive safely.

Order Tracking

Tracking information will be provided once your order has been dispatched.

Damaged or Missing Parcels

If your parcel arrives damaged or has not arrived within the expected delivery timeframe, please contact us so we can assist.

Nothing in this policy limits your rights under Australian Consumer Law.